EARLY ACCESS PRICING
Simple pricing for AI customer support
Start with the plan that fits your current support volume. Every plan includes the core SiteLumo Chat experience — knowledge-grounded AI, multilingual replies, human handoff and the shared inbox.
Launch-stage pricing · No complicated per-seat billing · Contact us for larger usage
Starter
For small websites that want a useful AI support layer without a large monthly commitment.
/ month
500 AI replies / month
1 website
Knowledge from your website
Approved custom knowledge
Multilingual replies
Human handoff
Shared inbox
Email support
MOST POPULAR
Business
For growing businesses with more customer questions and a higher monthly support volume.
/ month
2,000 AI replies / month
Everything in Starter
1 website
Higher monthly AI usage
Larger knowledge allowance
Multilingual replies
Human handoff
Shared inbox
Priority email support
Pro
For businesses that expect heavier support usage and want more room to grow.
/ month
5,000 AI replies / month
Everything in Business
1 website
Higher monthly AI usage
Larger knowledge allowance
Multilingual replies
Human handoff
Shared inbox
Priority setup support
INCLUDED IN EVERY PLAN
The core support experience is not locked behind a higher plan
The plans mainly scale with usage. You still get the important SiteLumo Chat capabilities from the beginning.
Knowledge-grounded answers
Business-specific answers are based on the information you approve.
Multilingual conversations
Visitors can ask in different languages and receive replies in the same language.
Human handoff
A person can take over when a conversation needs personal attention.
Shared inbox
Review customer conversations and continue them from one support workspace.
NEED MORE?
Higher support volume or a more complex setup?
For usage above the Pro plan, multiple websites, custom integrations or more complex support workflows, contact SiteLumo for a tailored setup.
PRICING FAQ
A few details before you choose a plan
What counts as an AI reply?
An AI reply is one assistant response sent to a website visitor. The monthly allowance is intended as a simple launch-stage usage measure.
Do you charge per human support seat?
The early access plans are intentionally simple and do not use a separate per-seat price on this public pricing page.
What happens if I need more usage?
Contact SiteLumo. Higher-volume usage can be quoted separately instead of forcing you into a complicated billing model.
Are these prices permanent?
These are early access prices. SiteLumo may refine plan limits or pricing as the product develops, but the current public page will always show the applicable offer for new customers.
Is there a free plan?
There is no public free plan at this stage. If you want to evaluate SiteLumo Chat for your website, contact SiteLumo.
SiteLumo Chat
AI customer support for modern websites — grounded in the business knowledge you approve.
Product
SiteLumo
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