FEATURES
Everything needed for a useful first line of customer support
SiteLumo Chat combines knowledge-grounded AI answers, multilingual conversations and human takeover in one simple website support experience.
SiteLumo Support
AI assistant · Online
Hi! How can I help with SiteLumo today?
Can you build an online store?
Yes. SiteLumo builds online stores for small businesses. If your project needs advanced custom functionality, I can help you understand the next step.
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PRODUCT CAPABILITIES
Useful support features without unnecessary complexity
Knowledge-Grounded Answers
The assistant uses approved business knowledge so answers about your company stay tied to real information.
Website Learning
Use your website as a source of information and keep the assistant aligned as the site evolves.
Multilingual Replies
Visitors can ask in different languages and receive natural answers in the same language.
Human Takeover
Move from AI to a person when a conversation needs judgement, reassurance or a real business decision.
Shared Inbox
Review customer conversations and continue them from one support workspace.
Owner Controls
Control business facts, knowledge, assistant behavior and the customer-facing widget.
BUILT FOR CONTROL
The AI is only one part of the support system
SiteLumo Chat is designed so the business remains in charge of what the assistant knows, how it behaves and when a person should step in.
Approved knowledge
Configurable assistant
Human takeover
Owner-managed widget
A simple operating model
1. You decide what the assistant can learn.
2. AI handles the repetitive questions.
3. A person takes over when judgement is needed.
4. You review and improve the knowledge over time.
Add AI customer support to your website
Give visitors a faster way to get answers while keeping your business information under your control.
SiteLumo Chat
AI customer support for modern websites — grounded in the business knowledge you approve.
Product
SiteLumo
© 2026 SiteLumo. SiteLumo Chat by SiteLumo.