HOW IT WORKS
Set it up once. Improve it as your business grows.
SiteLumo Chat starts with the information you approve, then turns that knowledge into useful website conversations.
THE WORKFLOW
A practical path from setup to real conversations
01
Add the information the assistant should know
Add your website and approved business information. The goal is to give the assistant a reliable source of truth.
02
Review the business settings
Set the customer-facing identity, response language behavior and other support controls.
03
Test before visitors see it
Ask real customer questions, check the answers and improve the knowledge where needed.
04
Install the website widget
Add SiteLumo Chat to the website so visitors can start conversations from the page.
05
Let AI handle the repetitive questions
Common questions can be answered automatically while the conversation stays inside one familiar chat experience.
06
Take over when a person is needed
Move the conversation to a human without asking the visitor to restart or repeat the entire context.
YOUR CONTROL
What the business stays in charge of
The assistant should never become a black box. You control the business information and the customer support boundaries.
✓ What knowledge is approved
✓ How the assistant is presented to visitors
✓ When a person should take over
✓ What gets improved after real conversations
SiteLumo Support
AI assistant · Online
Hi! How can I help with SiteLumo today?
Can you build an online store?
Yes. SiteLumo builds online stores for small businesses. If your project needs advanced custom functionality, I can help you understand the next step.
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Add AI customer support to your website
Give visitors a faster way to get answers while keeping your business information under your control.
SiteLumo Chat
AI customer support for modern websites — grounded in the business knowledge you approve.
Product
SiteLumo
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