AI CUSTOMER SUPPORT · BY SITELUMO
AI customer support that understands your business
SiteLumo Chat uses the website and knowledge you approve to answer customer questions naturally, support multiple languages, and hand conversations to a person when needed.
Grounded in your knowledge
Multilingual
Human handoff
SiteLumo Support
AI assistant · Online
Hi! How can I help with SiteLumo today?
Can you build an online store?
Yes. SiteLumo builds online stores for small businesses. If your project needs advanced custom functionality, I can help you understand the next step.
Type your message…
CORE CAPABILITIES
Helpful answers without giving up control
A lightweight customer support layer for websites that need fast answers and a clear path to a human.
Answers From Your Knowledge
Business-specific answers stay grounded in the website and information you approve.
Multilingual Conversations
Visitors can ask questions naturally in different languages and receive replies in the same language.
Human Handoff
A person can take over when the conversation needs personal attention.
You Stay in Control
Control the knowledge, assistant settings, widget behavior and support workflow.
HOW IT WORKS
From your knowledge to useful customer conversations
Set the boundaries once, then let the assistant handle the repetitive questions.
01
Add Your Knowledge
Add your website and the business information the assistant should know.
02
Configure Your Assistant
Choose how the assistant responds and what information it can use.
03
Add the Chat Widget
Install SiteLumo Chat on your website.
04
AI Answers, You Step In
Routine questions can be handled automatically; a person can take over when needed.
REAL CONVERSATIONS
A support experience visitors already understand
The assistant answers in the same familiar chat flow, with a clean transition to a person when needed.
Routine questions → AI
Sensitive or complex → Human
Same conversation history
SiteLumo Support
AI assistant · Online
Hi! How can I help with SiteLumo today?
Can you build an online store?
Yes. SiteLumo builds online stores for small businesses. If your project needs advanced custom functionality, I can help you understand the next step.
Type your message…
USE CASES
Built for businesses that need helpful website conversations
Small Business Websites
Handle common service, process and contact questions.
Online Stores
Help visitors with product, policy and common shopping questions.
Software & SaaS
Answer product and service questions without making visitors search through pages of information.
Service Businesses
Respond to enquiries even when nobody is immediately available.
AI + HUMAN SUPPORT
AI when it can help. Human when it matters.
SiteLumo Chat can handle everyday customer questions automatically. When a conversation needs personal attention, your team can take over without forcing the visitor to start again.
✓ AI answers routine questions
✓ Human takeover when needed
✓ One continuous conversation
Add AI customer support to your website
Give visitors a faster way to get answers while keeping your business information under your control.
SiteLumo Chat
AI customer support for modern websites — grounded in the business knowledge you approve.
Product
SiteLumo
© 2026 SiteLumo. SiteLumo Chat by SiteLumo.